Brooks Ky Area Customer's- There is a known outage on Weaver's Run effecting services, we have crews working to restore service as quickly as possible.
Owen County Customer's-if you live in the Wheatley area, we are aware of a known outage effecting service as well. We have crews working to restore service.
There are no known widespread outages at this time, all previous outages have been resolved.
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If you are not in an outage area, and have trouble with your service, as always please power down your modem, router and any other equipment connecting to the internet (remove the battery if equipped) and power up. DO NOT PRESS THE RESET BUTTON. It will take about 5 minutes to sync back up after this action. If this action does not restore service, please report it to us using the Service Request form below, or call us at (855) 552-2253. You can also view the various help articles under the Support menu option above.
Owen County Customer's-if you live in the Wheatley area, we are aware of a known outage effecting service as well. We have crews working to restore service.
There are no known widespread outages at this time, all previous outages have been resolved.
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If you are not in an outage area, and have trouble with your service, as always please power down your modem, router and any other equipment connecting to the internet (remove the battery if equipped) and power up. DO NOT PRESS THE RESET BUTTON. It will take about 5 minutes to sync back up after this action. If this action does not restore service, please report it to us using the Service Request form below, or call us at (855) 552-2253. You can also view the various help articles under the Support menu option above.