White Cloud Outage Center

No outages are reported at this time. All previously reported outages are now cleared.

If you are not in an outage area, and have trouble with your service, as always please power down your modem, router and any other equipment connecting to the internet (remove the battery if equipped) and power up. DO NOT PRESS THE RESET BUTTON. It will take about 5 minutes to sync back up after this action. If this action does not restore service, please report it to us using the Service Request form below, or call us at (855) 552-2253. You can also view the various help articles under the Support menu option above.

Outage Center

Service request form

* Indicates required field

Name on Account *

First

Last

Service Address *

Line 1

Line 2

City

State

Zip Code

Country

** if you are in Idaho or Nevada, please visit www.whitecloudcom.com for the service provider in your area

Best Phone Number to Reach You *

Email *

What services are affected? *

Internet Phone Cable TV

Have you powered down your equipment and turned it back on? *

Yes No I don't know how

Other information that may be helpful for us to know *

Submit

Outage Center

Service request form

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