Attention White Cloud Communications Customers,
As you're aware, we closed our lobbies on March 17. Our drive-thru phone support/service remained fully operational after this date. We also continued to perform no-entry service calls and maintenance, and we have been able to keep everyone’s service working throughout this time!
We’re excited to finally be able to announce that we will begin reopening our lobbies on May 18. We are also beginning limited in-home service and installations right away. This is subject to change with governor executive orders and company policies. In order to facilitate our reopening, we ask for your help to keep our customer centers safe for everyone.
If you are encountering financial hardships due to COVID-19 we are continuing to work with customer a case by case basis. Just let us know by calling 855-552-2253 or emailing firstname.lastname@example.org if you need this or anything else.
We appreciate the support of the communities we serve, and it’s our privilege to be able to continue to provide the best service and support during these times.