Effective Monday November 23, 2020
Due to the Governor Beshear's orders to reduce office staff on site and the requirement to have staff working from home, we are forced to close our lobbies to the public until further notice.
If you need support, please call us at 855-552-2253 (Due to several of our support staff working from home, you may hear some background noise and may experience longer than normal hold times). After hours dispatch will return calls for service-related issues if you call outside our business hours.
To make payments you have the following options:
We will continue to perform installation and limited in home service. If you have an issue with your services, and the issue is determined to be with something inside your home, we ask that you work with us to assist you correct your issues over the phone.
If an in-home visit is still required, please be assured we will maintain social distance, and will wear masks or face shields to protect you. We also have a strict stay at home/testing policy for our staff to protect our customers and co workers.
If you have any questions please feel free to ask one of our agents when you book your appointment.