We're glad you asked!
We're growing and always looking for talented individuals to join our team. Please look over the open positions, then click the application link below to apply. If you don't see a position you fit in, please feel free to apply anyway and let us know how you believe you can add value to our team!
Open Positions
Current positions
Answer to question 0
VIP/Business Services Technician (owen county location)
We are creating a new position at White Cloud to provide IT, Network and Phone system support for our business and residential customers who need it. Many small communities lack IT professionals to service small businesses, leaving those business owners to fend for themselves. Often they look to us, who at this point had little to provide.
The VIP/Business Support Technician will be the face of our company for these accounts. As an added value service, we will for the first time be able to provide professional business systems admin services for our customers.
This person will also assist with in-home WiFi and network troubleshooting as needed, and will remote support/configure equipment for other locations.
Skills or experience required (training or equivalent experience)
The VIP/Business Support Technician will be the face of our company for these accounts. As an added value service, we will for the first time be able to provide professional business systems admin services for our customers.
This person will also assist with in-home WiFi and network troubleshooting as needed, and will remote support/configure equipment for other locations.
Skills or experience required (training or equivalent experience)
- Business Network Routing and Switching
- LAN Network cabling
- VOIP/SIP hosted systems
- WiFi network layout and management
- Legacy Analog Phone Systems, including patching and phone configuration
Systems Administrator
This position will manage our Data networks and Server Administration. A company as unique as White Cloud will need a Unique individual with a great attitude, creative mindset, and a drive to always grow and make things better.
This individual will maintain our data networks for all our services and offices using Cisco, Arris, Juniper, Microtik and Ubiquiti network hardware (but more to be added later). They will also build and manage servers on virtual machines to support and manage our networks and business needs.
Additionally there will be support of field and tower crews during upgrades, changes and construction to ensure new hardware is managed and brought online.
Examples of skills and experience we are looking for:
Are you looking to joining a fast growing company that will present exciting challenges? Apply now! We're looking forward to meeting you!
This individual will maintain our data networks for all our services and offices using Cisco, Arris, Juniper, Microtik and Ubiquiti network hardware (but more to be added later). They will also build and manage servers on virtual machines to support and manage our networks and business needs.
Additionally there will be support of field and tower crews during upgrades, changes and construction to ensure new hardware is managed and brought online.
Examples of skills and experience we are looking for:
- A major vendor Network Admin certification or equivalent experience
- Proficient in routing protocols such as BGP, OSPF, SD-WAN, MLPS
- Security management with ACL's, firewalls, DDOS mitigation and prevention and NetFlow management
- Linux, Virtual Machine, and Windows Servers
- Redundant network design
- Problem solving, and creative thinker
- Team player, willingness to learn from others, and willingness to cross train others for resiliency
Are you looking to joining a fast growing company that will present exciting challenges? Apply now! We're looking forward to meeting you!
Fixed wireless maintenance technician (owen co, northern ky)
We are looking for a technician to join our team of wireless technicians to service and maintain our expanding footprint of tower sites.
Skills and experience desired:
Skills and experience desired:
- Understanding and knowledge of point to multipoint, and point to point wireless technologies
- Tower climbing experience (certification preferred, will train and certify if experienced)
- Basic electrical skills (DC, POE)
- Ethernet, Lan/Wan, WiFi skills
Fixed Wireless Chief technician (cumberland lake region)
We are building networks due to install customers in the summer 2021. We are looking for the right person to be our regional wireless chief technician to maintain and service systems and customers.
The first phase of construction will be 10 towers, then will grow to 50 towers over the next 12 months. While this position will not be responsible for those projects, involvement is desired for this individual to know how the new system is built and works.
This person will be responsible for maintenance and repair of regional LTE Wireless Network. This person will oversee structural maintenance of towers, manage replacements and upgrades of all hardware. Will ensure the FWA system is running at peak performance at all times through preventative maintenance and monitoring.
Skills and experience required:
As the team grows, this person will support and lead the FWA Maintenance techs. Will oversee the safety of FWA Personnel. This person will have an understanding of the entire FWA network, configuration and expected performance. Will be able to perform all aspects of wireless network repair and construction will be able to autonomously maintain the network.
The first phase of construction will be 10 towers, then will grow to 50 towers over the next 12 months. While this position will not be responsible for those projects, involvement is desired for this individual to know how the new system is built and works.
This person will be responsible for maintenance and repair of regional LTE Wireless Network. This person will oversee structural maintenance of towers, manage replacements and upgrades of all hardware. Will ensure the FWA system is running at peak performance at all times through preventative maintenance and monitoring.
Skills and experience required:
- Cell or Fixed Wireless networks maintenance
- Routing/switching
- LTE and Microwave PTP networks
- Tower Climbing certification
As the team grows, this person will support and lead the FWA Maintenance techs. Will oversee the safety of FWA Personnel. This person will have an understanding of the entire FWA network, configuration and expected performance. Will be able to perform all aspects of wireless network repair and construction will be able to autonomously maintain the network.
technical support representative (owen county office)
White Cloud is growing, and gaining customers daily! With that we need to add more personnel to support our customers and continue our commitment to answer the phone within 1 minute.
The Technical Support Representative will be on a team of people who assist customers with their service. Most calls are basic troubleshooting, such as reconnecting to WiFi, rebooting equipment. Some require more attention and analysis of our diagnostic tools.
This person we hire will need to be analytical enough to look at the details, and friendly enough to help less tech-savvy customers with their needs patienly.
Skills and knowledge desired:
If you've applied before, please feel free to apply again! We're anxious to grow our team with great people in Owen County!
The Technical Support Representative will be on a team of people who assist customers with their service. Most calls are basic troubleshooting, such as reconnecting to WiFi, rebooting equipment. Some require more attention and analysis of our diagnostic tools.
This person we hire will need to be analytical enough to look at the details, and friendly enough to help less tech-savvy customers with their needs patienly.
Skills and knowledge desired:
- Basic WiFi knowledge (do you know how to program a home router?)
- PC, tablet, smartphone, smart device network and troubleshooting
- Ability to intuitively understand troubleshooting, and web interface management tools
- Friendly, professional attitude
- Team Player
If you've applied before, please feel free to apply again! We're anxious to grow our team with great people in Owen County!